ERP and Digital Operations Platform
Jumbocorp engaged Vokke to replace its paper-based processes with a purpose-built digital platform. What began as an ERP project in 2018 has continued as a long-term partnership, with the system evolving alongside the business.
When the engagement started, Jumbocorp had three to four people. Manual processes - paper documentation, emailed purchase orders, disconnected record-keeping - were workable at that scale but would not hold as the business grew.
The objective was not simply to digitise existing workflows, but to build a system that could absorb operational complexity as the company expanded into new markets and took on more contractors.
Jumbocorp's growth had outpaced its processes. Day-to-day operations relied on physical documentation, manual data entry and informal coordination between internal teams, contractors and suppliers.
Purchase orders arrived as PDFs and were processed by hand. Contractor onboarding had no centralised system. There was no structured way to track compliance with the safety requirements specific to the construction industry.
These were not isolated problems. Each one compounded the others - and all of them would worsen as the company continued to grow. The system needed to address the immediate operational gaps while remaining adaptable enough to support a business whose model was still changing.
Vokke worked directly with Jumbocorp's business transformation manager to document existing workflows, surface bottlenecks and define the scope of the initial build. The goal was to understand the business before proposing a system - not the reverse.
The platform was designed as a custom ERP hosted on AWS, built to handle the company's specific operational requirements rather than forcing processes into an off-the-shelf model. Several generic solutions had already been trialled and found insufficient.
Subsequent phases addressed specific operational needs as they arose: automating purchase order ingestion, rebuilding the contractor-facing modules to meet construction industry compliance standards, and integrating business intelligence tooling to support decision-making with real-time data.
Vokke built a centralised platform that brought internal teams, contractors and suppliers onto a single system.
The ERP handles core business operations - procurement, contractor management and project coordination - through a single interface. Both internal and external parties interact through the platform, replacing the fragmented communication and documentation that preceded it.
Purchase order processing was automated, removing manual handling of PDF submissions. Contractor onboarding and compliance tracking were centralised, with the system updated in 2020 to meet construction industry safety requirements.
A business intelligence layer provides real-time visibility into operational and financial data, supporting decisions that were previously based on incomplete or delayed information.
The platform continues to be maintained and extended as the company enters new markets.
Jumbocorp grew from a small team of four to over sixteen office staff, supported throughout by a system designed to scale with it. Operations that once required physical documentation now run through a single platform accessible from anywhere.
When COVID-19 required the shift to remote work, the company - classified as essential workers in waste management construction - was able to operate from home from day one, without disruption.
The engagement has continued since 2018 because the system is not static. As the business model evolves, the platform evolves with it.
